We ship to USA and Canada. All orders are shipped from New York.
For continental U.S. orders under $100, we ship via USPS and UPS for a flat rate of $6. Free ground shipping on orders over $100. It usually takes 1-2 business days (Mon - Fri) for your orders to be processed and shipped out. Domestic orders are usually delivered within 5-7 business days after the orders are shipped. Please note that original shipping charges are non-refundable.
Need your order sooner? Upgrade to express shipping. Shipping rates will be calculated based on your location.
For Alaska, Hawaii, Puerto Rico, and Canada, shipping rates will be calculated based on your location.
For Canada, customers are responsible for customs duties, tax or import tariffs.
*If there is a pre-order item in your order, we will ship everything after the pre-order item becomes available. Please contact us if you would like the shipment to be arranged separately.
It is our hope that you are happy with our products. If there is any reason you are unsatisfied with your items, you may request a return within 14 days of receiving the order. You package must be sent back to us within 14 days after your return label is issued. Refunds will be issued to your original method of payment.
To be eligible for a return, your item must be unused, unwashed and in the same condition that you received it. It must also be in the original packaging.
All pantry, sanitary, skincare, and sale products are considered final sale and cannot be returned. Including but not limited to teas, sauces, spices, dried fruits, soap, hand cream, body lotion, etc.
You will be responsible for a $8.95 shipping costs for returning your item. Original shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. We cannot be held responsible for items damaged or lost in return shipment. Please wrap your return items carefully.
Click HERE to start your return process.